Raylo

Claudia

Cancelling, warranty & returning a device

A very simple guide on how to return your device to us for warranty and cooling off returns.

How to request a return and what to do next

Do I have Apple warranty with my brand new device?

Do I have Samsung warranty with my brand new device?

Received an alert that says Invalid SIM or No SIM Card installed? Follow these steps

Is your device not charging correctly? Follow these steps

Is your Apple device's speaker not working correctly? Follow these steps

Find answers and get help from Intercom Support and Community Experts