With any brand new Apple device, you have Apple One Year Warranty.

In the event of any defect in materials and/or workmanship, you will be able to speak to Apple regarding an issue with your device. If you have had your brand new Apple device for less than 90 days, Apple will provide you with access to telephone technical support.

What Apple may do in the event of a warranty claim?

If during the warranty period you submit a successful claim, Apple may:

  • Repair the Apple Product*

  • Replace the Apple Product*

*Please note, any Apple warranty claim is at the discretion of Apple. Full details on Apple’s warranty can be found here.

How do I make a warranty claim?

You can speak with Apple support here. Apple may provide warranty service through one of the following options:

  • Carry-in service to a store near you

  • Mail-in service

  • Do-it-yourself (“DIY”) service - only if applicable.

You can check if your brand new Apple device is still in warranty here.

Don't forget, every device comes with Raylo Lifetime Warranty for the duration of your lease. If you have any questions, please feel free to contact us.

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