Got a burning question? Our online Help ✅ is loaded with quick, useful FAQs which may answer it – and save you time 😎.

You can also speak to us through the following channels.

Please note: If you're a customer, we recommend logging into your Raylo account before starting an online chat, as this will verify you faster.

  • Email: help@raylo.com
  • Phone: +44 (0) 333 050 9880 ✅(standard call charges apply)

Our business hours are:

  • Monday to Friday 08:00 - 20:00
  • Saturday  09:00 - 17:00

Contact us within these hours for the quickest response but you can also leave us a message via chat, email or voicemail if it's outside business hours ✅.


Raylo Group Limited is authorised and regulated by the Financial Conduct Authority (841488).

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