Delivery

Covid-19 Delivery Update

Additional information to help you with the delivery of your Phone during this difficult time

Written by Adam Lusk
Updated over a week ago

Who delivers my phone?

And how to keep an eye on your incoming delivery.

Written by Adam Lusk
Updated over a week ago

General delivery information

All you need to know about getting your next phone from Raylo.

Written by Adam Lusk
Updated over a week ago

When will my phone arrive?

Understand our courier's delivery schedules.

Written by Adam Lusk
Updated over a week ago

How do I contact DPD, the delivery courier?

Find out how to get in touch with DPD, our courier.

Written by Adam Lusk
Updated over a week ago

How do I change my delivery date, time or location?

Your options for rearranging delivery.

Written by Adam Lusk
Updated over a week ago

I was in, but the courier didn't show – what's going on?

The remedy for a vital missed connection.

Written by Adam Lusk
Updated over a week ago

What's my parcel number?

Find it in a heartbeat.

Written by Adam Lusk
Updated over a week ago

I missed the courier – can they come back?

I'm still right here!

Written by Adam Lusk
Updated over a week ago

How can I get my phone delivered to a local shop?

Pop to the shop for your phone drop.

Written by Adam Lusk
Updated over a week ago

I got a Delivered notification, but haven't received my phone?

How to fix things and get your phone, ASAP.

Written by Adam Lusk
Updated over a week ago