Delivery

Covid-19 Delivery Update

Additional information to help you with the delivery of your Phone during this difficult time

Written by Adam Lusk
Updated this week

Who delivers my phone?

And how to keep an eye on your incoming delivery.

Written by Adam Lusk
Updated over a week ago

General delivery information

All you need to know about getting your next phone from Raylo.

Written by Adam Lusk
Updated this week

When will my phone arrive?

Understand our courier's delivery schedules.

Written by Adam Lusk
Updated over a week ago

How do I contact DPD, the delivery courier?

Find out how to get in touch with DPD, our courier.

Written by Adam Lusk
Updated over a week ago

How do I change my delivery date, time or location?

Your options for rearranging delivery.

Written by Adam Lusk
Updated over a week ago

I was in, but the courier didn't show – what's going on?

The remedy for a vital missed connection.

Written by Adam Lusk
Updated over a week ago

What's my parcel number?

Find it in a heartbeat.

Written by Adam Lusk
Updated over a week ago

I missed the courier – can they come back?

I'm still right here!

Written by Adam Lusk
Updated over a week ago

How can I get my phone delivered to a local shop?

Pop to the shop for your phone drop.

Written by Adam Lusk
Updated over a week ago

I got a Delivered notification, but haven't received my phone?

How to fix things and get your phone, ASAP.

Written by Adam Lusk
Updated over a week ago