We’re sorry, but they can’t. DPD drivers are on a tight schedule, and yours may have already left your area. But there’s some good news: They’ll try to deliver your phone again tomorrow. You'll get a message with your new time slot.

Not available on those days? No problem – you can change your delivery time and date or get your phone dropped off at your local Pickup Shop. Check your options by entering your reference number and postcode here or download the app.

If you'd like to collect it from your local shop, log into your Raylo account and start an online chat with us, or email us at deliveries@raylo.com.

Get more info on how to change your delivery date, time or location.

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