To find out your parcel number, just check the delivery emails or texts we’ve sent you
– you should be able to see your number.

For example:

Or you can get your parcel number by following the links we've sent, for example:

If we left a ‘Sorry we missed you’ card you’ll also find your parcel number under the barcode.

Still can't find it, or need further help? No problem - start an online chat with us at or email [email protected].

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