Raylo

Claudia

Returns & cancellations

What you’ll need to send back when returning your device

Accessories to return with your device

All your return, cancellation and damage questions - answered

Returns, cancellations and what happens if your device is damaged

Return your tech with confidence - here’s what’s fine and what’s not

What counts as fair wear and tear when returning?

Here's how to cancel at any stage, or return an old device when upgrading.

Returning & cancelling

Returning or trading in your device? You’ll need to remove any locks and erase your data first. Here’s how

How to remove Find My and erase your data

Here’s how to remove locks and erase before you send it back.

Reset and erase your device

Looking for Raylo Business?

Find answers and get help from Intercom Support and Community Experts

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