All Collections
Accounts and Billing
Why is my card payment not being accepted?
Why is my card payment not being accepted?

Find out why your card payment has been blocked

Peter avatar
Written by Peter
Updated over a week ago

We're sorry to hear this.

There are a number of reasons why your card payment is not being accepted.

1. The CVC security code, expiry date or card number has been entered incorrectly.

2. You are attempting to make payment with a credit card and we do not accept these for lease payments.

3. The account you are trying to pay from has insufficient funds.

4. The postcode entered does not match the postcode registered to your bank account.

If you are still having issues we kindly request that you make payment using another card or contact your bank to resolve any card issues that may be occurring.

Did this answer your question?