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How do I change my contact details on my Raylo account?
How do I change my contact details on my Raylo account?

Changing your contact details on your Raylo account.

Claudia avatar
Written by Claudia
Updated over 2 weeks ago

Got a new phone number or email address? No problem—we can update this for you.


How to update your details:

  1. Open the chat messenger:

    • Select the chat icon in the bottom right-hand corner of your screen.

    • If you’re already viewing this in the messenger or on the app, select the back arrow to return to the main menu.

  2. Select “Send us a message”.

  3. Then "Wait for the team" and "Something else".

  4. Then select “Changing my details”.

  5. Follow the steps provided to update your contact information.


We will send you a confirmation email once your details have been updated on your account.

Please note: The details on your account must be your own - we can't accept any third party details (partners, family members, friends, etc.)

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