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How do I change my Direct Debit date?
How do I change my Direct Debit date?

Changing the date your Raylo direct debit is taken each month.

Claudia avatar
Written by Claudia
Updated over 8 months ago

Need to change the date your Direct Debit is taken each month? Just let us know!

You can change the date your monthly subscription payment is taken by opening the chat bot icon at the bottom right hand side of the screen.

If this date ever falls on a weekend or a public/bank holiday then the payment will be called for on the next available working day but never before.

Please note: We do need 7 days notice before your due date to be able to make this change, if not it will be organised for the following payment.

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