All Collections
Accounts and Billing
My Account
How do I change my bank details?
How do I change my bank details?

Assign your monthly Raylo payments to a different account.

Claudia avatar
Written by Claudia
Updated over a week ago

Looking to changing the bank account your Direct Debit comes out of? No problem.

You can change this by opening the chat bot on the bottom right hand side of the screen.

You will need the following details:

  • Bank Name e.g Barclays, Natwest

  • Your Full name as it appears on the account

  • Sort Code

  • Account Number

We require a UK Personal bank account that accepts Direct Debit payments, we do not accept Business bank accounts. We also can’t accept third party bank accounts (partners, family members, friends, etc) so please only provide us with your own personal bank details.

Once received we can then proceed in validating these bank details and make the change to your Raylo account in time for your next instalment.

If the account you have provided has been opened within the last two months we may require a copy of your bank statement, to verify your account, but we will be in touch if this is the case.

Please note: To change account before your next payment you’ll need to give us this information at least 10 days before your due date.

Did this answer your question?