That must have been annoying – we're sorry!
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Your courier will do everything they can to get your attention when you're at home, but sometimes you'll still miss each other. But there's some good news: They'll try to deliver your phone again tomorrow. You'll get an email with a new time slot.

Not available on those days? No problem – you can change your delivery date to date that best suits you. Check your options by entering your reference number and postcode here or download the app

Get more info on how to change your delivery date, time or location.