# Raylo Help Center

> Got a question? We’ve got answers.

## Warranty, insurance & device protection

- [Raylo’s Lifetime Warranty](https://help.raylo.com/en/articles/11634661-raylo-s-lifetime-warranty.md): If something goes wrong with your device, we’ve got your back. Here’s what’s covered, how it works, and what happens next
- [How to lock your Google Device using Find Hub](https://help.raylo.com/en/articles/11727550-how-to-lock-your-google-device-using-find-hub.md): If your Google device is lost or stolen, you can secure it quickly using Google's Find Hub service
- [How to lock your Samsung Device using SmartThings](https://help.raylo.com/en/articles/11727557-how-to-lock-your-samsung-device-using-smartthings.md): How to lock your Samsung Device remotely if it's lost or stolen with Lost Mode
- [How to lock your Windows device via Microsoft's Find My Device](https://help.raylo.com/en/articles/11727842-how-to-lock-your-windows-device-via-microsoft-s-find-my-device.md): How to lock your Microsoft Windows device remotely if it's lost or stolen
- [How to lock your Apple device via Find My](https://help.raylo.com/en/articles/11727857-how-to-lock-your-apple-device-via-find-my.md): How to lock your iPhone, iPad, or Mac remotely if it's lost or stolen
- [How to get proof of usage from your network](https://help.raylo.com/en/articles/11837513-how-to-get-proof-of-usage-from-your-network.md)
- [How to get proof of police contact](https://help.raylo.com/en/articles/11837641-how-to-get-proof-of-police-contact.md)

## Returns & cancellations

- [Accessories to return with your device](https://help.raylo.com/en/articles/11634867-accessories-to-return-with-your-device.md): What you’ll need to send back when returning your device
- [How to remove Find My and erase your data](https://help.raylo.com/en/articles/11634866-how-to-remove-find-my-and-erase-your-data.md): Returning or trading in your device? You’ll need to remove any locks and erase your data first. Here’s how

## Help & support

- [How to make a complaint](https://help.raylo.com/en/articles/11634884-how-to-make-a-complaint.md): Not happy with something? We’re here to listen and to put things right
- [Fraud and scams](https://help.raylo.com/en/articles/11688507-fraud-and-scams.md): Scammers are getting smarter - but so are we. If you think something’s not right, here’s how to protect yourself and what to do next

## Raylo for Business

- [Raylo for Business - everything you need to know](https://help.raylo.com/en/articles/10002442-raylo-for-business-everything-you-need-to-know.md): Everything you need to know about Raylo tech subscriptions for your business.