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Upgrades, Returns and Cancellations

Upgrades, Returns and Cancellations

Jinden Badesha avatar Adam Lusk avatar Claudia Byers avatar
10 articles in this collection
Written by Jinden Badesha, Adam Lusk, and Claudia Byers

Returning your phone to Raylo

A very simple guid on how to return you phone to us
Adam Lusk avatar
Written by Adam Lusk
Updated over a week ago

How can I cancel my Raylo subscription?

Jinden Badesha avatar
Written by Jinden Badesha
Updated over a week ago

After the lease term – what happens

Understand how Raylo's phone subscription works.
Adam Lusk avatar
Written by Adam Lusk
Updated over a week ago

What does SIM–free mean?

And is my Phone blocked?
Adam Lusk avatar
Written by Adam Lusk
Updated over a week ago

How do I prepare my Samsung for return?

All you need to do before sending your phone back to us.
Claudia Byers avatar
Written by Claudia Byers
Updated over a week ago

How do I upgrade?

An overview on upgrading after your term.
Adam Lusk avatar
Written by Adam Lusk
Updated over a week ago

How do I prepare my phone for return?

All you need to do before sending your phone back to us.
Adam Lusk avatar
Written by Adam Lusk
Updated over a week ago

How should I package my phone for return?

Follow these simple steps before sending your phone back through Royal Mail.
Adam Lusk avatar
Written by Adam Lusk
Updated over a week ago

Returning your phone damaged

Repair Charges
Adam Lusk avatar
Written by Adam Lusk
Updated over a week ago

Fair Wear and Tear when returning the phone after your lease term

What is an OK level of damage
Adam Lusk avatar
Written by Adam Lusk
Updated over a week ago
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