Upgrades, Returns and Cancellations

9 articles in this collection
Written by Jinden Badesha, Adam Lusk, and Jemma

How can I cancel my Raylo subscription?

Written by Jinden Badesha
Updated over a week ago

After the lease term – what happens

Understand how Raylo's phone subscription works.

Written by Adam Lusk
Updated this week

What does SIM–free mean?

And is my Phone blocked?

Written by Adam Lusk
Updated over a week ago

How do I prepare my Samsung for return?

All you need to do before sending your phone back to us.

Written by Jemma
Updated over a week ago

How do I upgrade?

An overview on upgrading after your term.

Written by Adam Lusk
Updated over a week ago

How do I prepare my phone for return?

All you need to do before sending your phone back to us.

Written by Adam Lusk
Updated over a week ago

How should I package my phone for return?

Follow these simple steps before sending your iPhone back through Royal Mail.

Written by Adam Lusk
Updated over a week ago

Returning your phone damaged

Written by Adam Lusk
Updated this week

Fair Wear and Tear when returning the phone after your lease term

What is an OK level of damage

Written by Adam Lusk
Updated over a week ago