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Upgrades, Returns and Cancellations
Upgrades, Returns and Cancellations
10 articles in this collection
Written by
Jinden Badesha,
Adam Lusk,
and
Claudia
Returning your phone to Raylo
A very simple guide on how to return you phone to us
Written by
Adam Lusk
Updated over a week ago
How can I cancel my Raylo subscription?
Written by
Jinden Badesha
Updated over a week ago
After the lease term – what happens
Understand how Raylo's phone subscription works.
Written by
Adam Lusk
Updated over a week ago
What does SIM–free mean?
And is my Phone blocked?
Written by
Adam Lusk
Updated over a week ago
How do I prepare my Samsung for return?
All you need to do before sending your phone back to us.
Written by
Claudia
Updated over a week ago
How do I upgrade?
An overview on upgrading after your term.
Written by
Adam Lusk
Updated over a week ago
How do I prepare my iPhone for return?
All you need to do before sending your phone back to us.
Written by
Adam Lusk
Updated over a week ago
How should I package my phone for return?
Follow these simple steps before sending your phone back through Royal Mail.
Written by
Adam Lusk
Updated over a week ago
Returning your phone damaged
Repair Charges
Written by
Adam Lusk
Updated over a week ago
Fair Wear and Tear when returning the phone after your lease term
What is an OK level of damage
Written by
Adam Lusk
Updated over a week ago