Under the terms of your subscription you do not own your tech. If you wish to keep it, you can by paying your non-return fee.

Where can I find my non-return fee? In your signed Hire Agreement with Raylo. This was sent to you via email when placing your order.

Can't find the email?

  1. Search your inbox for the subject which includes 'ordered successfully and is being prepared for dispatch'


  2. Search your inbox to find emails from help@raylo.com around your estimated sign up date

How do I pay my non-return fee? Please contact our team here.

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