Already a customer?

You can find your non-return fee within your signed Hire Agreement with Raylo, which was sent to you via email when placing your order.

Not yet a customer and want more information?

If you don’t want to return your tech or upgrade at the end of the lease you can simply continue paying monthly.

Under the terms of your lease you do not own your phone. If you keep it, you will need to pay us a fee. The fee depends on the model of your phone and number of monthly payments you've made. Our current non-return fees can be found online when you place an order.

If you want to purchase the phone, which would enable you to sell it or give it to somebody else, please contact us to discuss.

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