Raylo sends you the latest tech directly to your door, and by upgrading every 12 or 24 months, it is the smartest way to get what you need.

We’ll let you know in good time when you're due an upgrade – just log in to your Raylo account. The upgrade process is simple and smooth:

  • Choose the phone you would like to upgrade to

  • Confirm your current details and complete the necessary checks

  • Receive your upgrade straight to your door

  • Return your old Raylo phone in the packaging we send within 14 days

And that’s it! Smart. Simple. Sustainable.

By sending your old phone back to us, you're doing the right thing for the planet. We'll refurbish your old phone to go to a new home, or recycle it if that's not possible, minimising its environmental impact.

Did this answer your question?