At Raylo, we make it simple and flexible for you to continue enjoying your tech, even after your subscription term ends. Here’s everything you need to know about continuing your subscription.
How to continue subscribing to the same device
Do nothing: You don't need to do anything, simply carry on paying the same monthly payment for your current device. Keep your Direct Debit set up to avoid missed payments and fees.
Your options while continuing to subscribe
Enjoy all the flexibility of a monthly rolling plan. Upgrade, return or purchase at any time.
Upgrade: You can opt for an upgrade whenever you’re ready.
Return: If you decide you no longer need the device, you can return it.
Purchase: In some cases, you may have the option to purchase the device.
Frequently asked questions
How do I continue subscribing to my current device?
How do I continue subscribing to my current device?
Automatic continuation: If you want to continue subscribing, simply do nothing. Your subscription will automatically continue with the same monthly payments.
Can I upgrade my device while continuing to subscribe?
Can I upgrade my device while continuing to subscribe?
Upgrade anytime: Yes, you can choose to upgrade your device at any time. Just log in to your Raylo account, select the upgrade option, and follow the steps.
What if I want to return my device after the subscription term?
What if I want to return my device after the subscription term?
Return anytime: You can decide to return your device whenever you wish. Simply follow the return process in your Raylo account. There will be no cancellation fee after your minimum subscription term has passed.
Are there any changes to my monthly payments if I continue subscribing?
Are there any changes to my monthly payments if I continue subscribing?
No changes: Your monthly payments will remain the same as during your original subscription term.