Upgrading with Raylo really is simple.

Here’s a quick summary of how it works:

  • After your lease term with your current phone, it’s upgrade time.

  • Log in to your Raylo account to check when your upgrade is due. We’ll also let you know when it’s coming up by email and SMS.

  • If you are ready to upgrade and after the necessary checks, our couriers deliver your brand new phone to your door.

  • Return your old phone to us within 14 days – send it back in the returns packaging we send you.

And you’re done. It’s really that simple – it is smarter and more sustainable to upgrade your phone.

Other details

Upgrade FAQ

How do I remove my personal data from my iPhone?

How do I remove my personal data from my Samsung?

Can I extend my subscription for longer than the lease term?

How should I return my old phone after upgrading?

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