When you sign up to Raylo Pay, you have the option of trading in your old phone in exchange for trade-in cashback.

How does it work:

  1. Find out how much your old phone is worth. Answer a few questions when you check out to get your estimated trade-in value.

  2. We’ll collect your old phone a few days after your new phone arrives. You won’t need to go to the post office. It couldn’t be easier. Once we receive your phone, our team will check if its condition matches your description.

  3. If everything looks good, your trade-in is complete. You’ll receive your first cashback instalment paid into your bank account the month after we receive the old phone. You’ll get cashback each month for the minimum lease term you chose, so either 12 or 24 months. If we need to change your trade-in estimate, we’ll contact you with next steps.

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