Update 22nd June - Service Operations
All fulfilment, sortation and delivery operations are continuing as normal and we are also seeing good service levels with next day delivery on most in stock Phones.

Update 14th April - Safe Working Practices

Protecting people and customers remains DPDs top priority. A number of social distancing practices have been implemented to ensure safe distances are observed at all times.
These measures are constantly monitored and reviewed to ensure:

  • People stay 2 metres apart during briefings and for all operational procedures such as loading and unloading vehicles
  • Driver start times are staggered to reduce the numbers of drivers on site at any one time
  • Potential bottlenecks have been removed at entrance and exit points by creating new ones
  • People are kept 2 metres apart on walkways with the help of chevrons
  • Badges are issues for all people to wear to remind everyone to keep a safe distance

Everything possible is being done to support customers and people to minimise any disruption and continue to keep working safely.

Update 7th April - Service Operations
All fulfilment, sortation and delivery operations are continuing as normal and we are also seeing good service levels with next day delivery on most in stock Phones.

Update 24th March - DPD Pickup Shop Network
Following the Government's announcement on 23rd March, DPD have closed their Pickup shop network. Parcel collection and delivery operations continue as normal.

To comply with the Government's advice to close non-essential shops, DPD immediately suspended their Pickup service. This means customers won't be able to divert their parcels to a shop in-flight or collect their parcels from their local shop. All app users have been notified regarding the Pickup service.

Update 19th March - Contact Free Delivery
We've improved our contact free delivery process to include photo capture proof of delivery. 

You will not be asked to sign the delivery handheld units and drivers will take a photo of the parcel at the point of delivery.

Here's the new signature screen:

This now forms our proof of delivery process for all deliveries until further notice.

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