Raylo is designed for you to return your phone to us after 24 months, so we can find it a new home and keep your monthly payments as low as possible😀. If you're happy with our service after 24 months, we'll send you a new phone direct to your door and give you 14 days to transfer your data and return the old one to us free of charge for reuse🔃.
As we are authorised and regulated by the FCA, we will rerun our credit checks to ensure you can still afford the new phone.
Done with Raylo and your phone?
No problem, just return the phone to Raylo for reuse🔃. That's it, there's nothing else to pay😀.
Want to keep your phone?
If you're not ready to upgrade or cancel you can simply continue paying your monthly subscription😀. You are free to cancel at any time by returning the phone to us - we will stop charging you after you have made 12 additional monthly payments.
Under the terms of your subscription you do not own your phone. If you keep it you will need to pay us a fee. The fee depends on the model of your phone and is shown in the following table.
If you want to purchase the phone, which would enable you to sell it or give it to somebody else, please contact us to discuss and agree a price.