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Most people find answers to their questions from one of the articles in our help centre. Just click the button below.
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Buddy The Bot can help. Our 24/7 digital assistant can answer almost anything. She can also connect you to a member of our team. Click the button below to start a chat.
Please open one chat at a time. Don't worry, our team will be in contact as quickly as we can.
How else can I contact Raylo Pay?
Although Buddy The Bot is the best way to get help, you can get in touch by emailing:
help@raylo.com for general queries
payments@raylo.com for payment related queries
Please ensure to include a summary of how we can help and if you already have an application or account with us please also provide the following:
Full name
Date of birth
Address including postcode
We aim to respond to your query within 1 working day.
Alternatively, you can get in touch via WhatsApp by scanning the QR code below.
Business hours are between 09:30 and 17:30 Monday to Saturday.