We're committed to getting your phone into your hands ASAP and you can view your expected delivery date by logging into your Raylo account.
You will then receive an email from DPD when your delivery is on the way to you.
Usually any item you order from us will be scheduled for delivery by our courier, DPD, within one working day. But unforeseen delays can happen.
- To get the latest update on your order, enter your tracking details here.
Download the DPD app to track your delivery in real time, right to your doorstep. You can also get update notifications and change your date of delivery.
- Download the app here.
Have another issue or concern? Contact DPD directly:
- Phone – 0121 275 0500 (standard call charges apply)
- Enquiry form
DPD Help Desk hours:
- Monday to Friday 08:00 - 22:00
- Saturday and Sunday 08:00 - 18:30