Upgrading with Raylo really is a piece of cake. You like cake, right?

Here’s a quick summary of how it works:

  • After your lease term with your current phone, it’s upgrade time.

  • Log in to your Raylo account to check when your upgrade is due. We’ll also let you know in good time when it’s coming up.

  • If you are ready and after the necessary checks, our courier delivers your brand new phone to your door.

  • Return your old phone to us within 14 days – send it back in the returns packaging we send you.

And you’re done. It’s really that simple – it is smarter and more sustainable to upgrade your phone.

Other details

How to back up your personal data before sending back your old phone 

Can I keep my phone for longer than 24 months?

Preparing your phone for return

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