Upgrading with Raylo really is a piece of cake. You like cake, right?

Here’s a quick summary of how it works:

  • After your lease term with your current phone, it’s upgrade time.
  • Log in to your Raylo account to check when your upgrade is due. We’ll also let you know in good time when it’s coming up.
  • If you are ready and after the necessary checks, our courier delivers your brand new phone to your door.
  • Return your old phone to us within 14 days – send it back in the returns packaging we send you.

And you’re done. It’s really that simple – it is smarter and more sustainable to upgrade your phone.

Other details

How to back up your personal data before sending back your old phone 

Can I keep my phone for longer than 24 months?

Preparing your phone for return

Did this answer your question?