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Extra support when you need it

We’re here to help - especially if life’s thrown you a curveball or you have accessibility needs.

Claudia avatar
Written by Claudia
Updated over 4 months ago

Support that works for you

We know that everyone’s situation is different. If your circumstances or health make it harder to manage tech or payments, we’ll do our best to support you - whether you’re already with Raylo or just thinking about joining.


Need to speak to someone?

  1. Tap the chat icon at the bottom right of your screen

  2. Select either:

    1. Talk to us about your accessibility needs, or

    2. Talk to us about changes in your circumstances

Our specialist team will review your request and work with you on the best way to support your needs. We’ll always ask your permission before making any changes to your account


Already a Raylo customer? Log in for more personalised support.

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