At Raylo, we make things simple and flexible. If you love your device and aren’t ready to upgrade, our Extend and Save option lets you keep using it on your terms.
How to extend your lease
When your initial lease term ends, extending is quick and hassle-free:
1. Once logged in, select "Extend and Save" from your available End-of-Lease options in your Raylo Account
2. Choose your new lease term - 12, 24, or 36 months and follow the quick steps to complete the extension application.
3. Make the final payment on your current lease’s regular payment date to activate your extended lease.
That’s it! As soon as your final payment is processed, your extended lease begins automatically, ensuring a smooth transition with no interruptions.
FAQs: Extend and Save
Do I need to make a final monthly instalment before my new lease is confirmed?
Do I need to make a final monthly instalment before my new lease is confirmed?
Yes, a final monthly instalment on your outgoing lease is required before your extended lease can be processed.
What happens after I select Extend and Save?
What happens after I select Extend and Save?
Your Your Tech screen will update to show ‘Lease Extension Scheduled’.
Once your next scheduled payment is processed for your original lease:
Your old lease will be marked ‘Completed’.
Your lease extension will update to ‘Active’.
Will my payment date stay the same?
Will my payment date stay the same?
Yes, your new lease will keep the same preferred payment date as your original lease. If you’d like to change it, contact our team.
Will the lease extension require a credit check?
Will the lease extension require a credit check?
Yes, a soft credit check will be carried out as part of the extension application.
Will my device continue to be covered under warranty?
Will my device continue to be covered under warranty?
Yes, your warranty coverage continues throughout your extended lease.
Can I extend if I’m on a monthly rolling lease?
Can I extend if I’m on a monthly rolling lease?
Yes, you will have the option to extend and save after completing 9 months of a monthly rolling lease.
Need Help?
We’re here to assist you. Start a chat with our team here or send an email to [email protected] – we’d be happy to help!